I wrote about my conversation with BJ last week. This is an update of the story.
After my conversation with BJ I left him with the impression that he would have to reinstall Ubuntu because he had forgotten his password. Knowing that BJ moves slowly I gave him a couple of days then called him to ask how he was getting along with his Ubuntu fixes. He had been busy so had not yet made any progress on his computer or his Brother's computer. I told him that I had good news. Glad to hear this he wondered what it might be. "You can reset your password and get into your computer tonight if you follow my instructions." I walked him through pychocats.nets "How to reset your password in Ubuntu". Using Ubuntu's recovery mode it was only a matter of a couple of minutes before BJ was able to log into his Ubuntu Machine. At this point he ran into a problem with his Keyring. Keyring wanted his password which happened to be the password he had forgotten. After a quick search I can across "Reset GNOME Keyring Password on Ubuntu" by Christer Edwards on ubuntu-tutorials.com. BJ is now back in business. I am still waiting for him to help his Brother reinstall Ubuntu on his old Dell.
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