Remote support for Linux

One of the problems I have faced is an easy way to do remote support for Linux machines.  I use LogMeIn and TeamViewer when I need to help a Mac or Windows user both of these programs work great but do not support Linux so I was very happy when I ran across the  WizHelp site. Using WizHelp I have been able to support a few of my Linux using friends.  So far I have only help those running a Ubuntu based distribution so can not vouch for the WizHelp's support of other distros.
I could not get WizHelp to work using Safari but works well with FireFox.  I have noticed some lag time when using WizHelp but it is much fast then trying to explain how to do something through the Terminal. WizHelp is still in Beta and official only supports Ubuntu, give them a try if you need to support a Ubuntu user or test it on another distro.
From WizHelp:

Service usage

Three steps to be followed:

Sign in

You just need to fill in the form and click on "Register".

You will receive a confirmation e-mail allowing you to validate your registration on WizHelp.

Your WizHelp profile is now created!!

It can be reached through your personal URL: http://www.wizhelp.com/en/wiztech/Your Identifier

Share

To use WizHelp services with your contacts, send your identifier.

Here are three ways to send it :

1. Connect on WizHelp, and click « Invite your contacts ». Your personal URL will be sent by email.
2. Ask your contacts to visit www.wizhelp.com and enter your identifier in "Get helped by" (At the top of the homepage).
3. Send directly your personal URL or add a link on your blog/home page/website.

Connect

Once your contacts are visiting your profile, use WizHelp free services!

• Chat
• Take control of your contacts' computer
• Share your screen
• View your contacts' screen